Terms and Conditions


CANCELLATIONS: Purchases are 100% refundable provided a cancellation request is submitted before shipment of purchased merchandise to the the customer. View our cancellation policy at https://patio-star.com/cancellations.

COPYRIGHT AND TRADEMARK NOTICE: Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Jerro LLC (the owner of Patio-Star.com) Copyright © 2023, ALL RIGHTS RESERVED.

CREDIT CARDS: We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your correct billing address and telephone number (i.e. the address and phone number your credit card bank has on file) when placing your order.

LINKS: This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Patio-Star.com is not responsible for the operation of, or content located on or throughout any such site.

MULTIPLE PRODUCT ORDERS: For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.

OTHER CONDITIONS: These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Patio-Star.com reserves the right to make changes to this site and these conditions at any time.

OUT-OF-STOCK PRODUCTS: We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any of these situations if they arise and keep you updated on the expected ship date.

PRIVACY: We keep your personal information private and secure. When you make a purchase from Patio-Star.com, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), credit card information is transactional only and is not retained by us.

PRIVACY ON OTHER WEB SITES: Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy for more information. Our store is not responsible for the actions of third parties.

RETURNS: We will gladly accept the return of ordered products and fulfillment mistakes that may be made which result in the shipment of incorrect products will also be accepted for return. View our return policy at https://patio-star.com/returns.

SHIPPING POLICY: Shipping Time — Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Once shipped, we cannot guarantee on what date when an order will arrive.

TAXES: Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Patio-Star holds a presence.

TYPOGRAPHICAL ERRORS: In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Patio-Star.com shall have the right to refuse or cancel any orders placed for products listed with an incorrect price.